Chapter 1:
Why Your Business MUST Be Able to Run Without You
Chapter 2:
How To Handle Growth So It Will "Make" Your
Business Rather than "Break" Your Business
Chapter 3:
The Quest for Consistency and Why It Is the Most Important
Aspect of a Successful Business
Chapter 4:
What Business Are You In? The Art of Niche Marketing and
Why It Is Important to Your Success
Chapter 5:
How To Bridge the Gap Between Your Current Business and
Your Ideal Company
Chapter 6:
How Paying Attention to the Details Can Give You Your Ideal
Business
Chapter 7:
How To Separate the Owner in You from the Employee in You
Chapter 8:
How To Promote Yourself to the Position of Owner, Even If
You Are the Best Employee You Have!
Chapter 9:
How To Get Your Employees to Support Your Business Success
System
Chapter 10:
Why You Must Document Your Operating Procedures
Chapter 11:
Sample Table of Contents for Your Business System
Chapter 12:
Organizing the Process
Chapter 13:
Setting Up Your Manual Sections and Subjects
Chapter 14:
Preparing Your Manual's First Draft
Chapter 15:
How To Streamline Your Business to Squeeze More Profits
from Your Current Business
Chapter 16:
Putting It All Together: Your Final Operations Manual
Chapter 17:
Should You Consider Franchising Your Business?
Parting Words:
Stick with the Game Plan to Master Your Operations
Addendum I: 5
Creative Employee Motivators
Addendum II: Financial Aid Resource Guide
