Most of us find ourselves in the typical entrepreneurial Catch-22. If business is on the upswing, you’re working long hours to meet deadlines and keep customers happy. If business is shaky, you spend as many or more hours just trying to find new solutions to bring business up. Yet, whether you are struggling to revive a sluggish bottom line or trying to keep up with an unplanned surge of customer demands, you need to take a step back, reassess your challenges and make room for the solutions to come to you instead of you trying to find them.

What the heck does THAT mean?

It means that your mind, your business day and your life have become so crammed with day-to-day, hour-by-hour, minute-by-minute worries about NOT finding the “glue” to hold things together that there’s no room to allow your creative, natural instinct for resolve to get through.

You’ve buried your can-do attitude under a pile of can’t-do excuses.

Let me ask you this …

Have you ever wrestled with trying to remember the name of a person or a place and the harder you think about it, you just can’t come up with the name? You get all around it … you can name that person’s spouse and kids, recall how you first met, where you were at the time and, perhaps, be able to give a perfect recitation of your first conversation. But you can’t remember that person’s name!

Then, suddenly later that day as you’re watching the news or reading a book, or in the middle of the night … voila! The name comes to you out of nowhere.

Now think about how this same of concept of distraction applies in your own business …. You solve your clients’ problems every day, yet, your own seem to be building a barrier between you and your next step forward. That’s because you are detached from your client’s biggest problems but you are engulfed by your own. You bring new perspective to your clients’ problems; you bring only your own emotional perspective to your own.

It’s time to create a PURPOSEFUL distraction (a.k.a. take a vacation) to challenge your business perspective. I like to call this “positive vacationing” because a vacation from business-as-usual usually results in new and positive revelations on how to conquer the challenges that previously seemed monumental.

Here’s an example of how the power of positive vacationing has worked for me.

The last vacation my husband and I took was to the coast of Maine. I came back with two new book ideas and a marketing strategy for one of my clients that brought in phenomenal business for her grand opening.

The book ideas were sparked by a casual conversation I had with the owner of a small restaurant we visited for a late afternoon lunch. The marketing strategy was the result of putting a new twist on a tactic I noticed being used in a newspaper ad by a small coastal retail shop.

My husband came home with a new idea on how to expand his business. Yup, you guessed it — another inspiration from “purposeful distraction”. While taking a foot tour of a quaint coastal town, he noticed the signage on one of the Main Street storefronts and an add-on service idea for his own business just popped into his head.

Just as importantly, we both came back with gorgeous photographs taken while driving from Bar Harbor to Kennibunkport and the taste of fresh Maine lobster still in our mouths. Other benefits?

• We spent valuable time together away from home and business.
• We’re more interesting to our friends and family because we have more than just business to talk about when we get together.
• We’re more energized and interested in our clients and our businesses.
• We both found solutions to some challenging aspects of our individual businesses without even looking for them.

Set the stage to reenergize your business using purposeful distraction — take a vacation. It doesn’t have to be elaborate, expensive or even very far away. And it can even be a working vacation if you set some ground rules.

Your reenergized spirit will show in the way you feel about yourself, relate to your family, and treat your clients, employees, associates and vendors.

I love that stuff. It’s amazing. It’s magic.

But it wasn’t until I tried to learn a few simple magic tricks myself that I discovered the key to such effortless success. It didn’t come from the words being uttered, or the brand of top hat being used, or the type of cape being flung … those are just the props and tools of the trade. The success of the magic comes from  something we don’t see on stage … the endless hours of repetitive practice. Even simple slight of hand isn’t really simple … it is practiced and perfected before it is ever performed. The resulting trick performed to an audience must become seemingly effortless and automatic. It can be re-choreographed. It can be reinvented. Yet, the success is in being able to do it over and over again; not in being able to do it once every third or fourth try.

Can you guess where I’m going with this in how it relates to your business?

You are the magician of your business, and your customers are your audience.

Your customers are the ones who pay to receive whatever you promise to deliver. Whether it is a magic show, a product, or a service, you owe your audience (customers) an experience they’ll want to have over and over again.

The goal of simplicity begins with focused, rehearsed, and perfected behind-the-scenes work to achieve consistency.

Give your customers consistency, and you’ll solidify loyalty.

If you embellish with a few magic words and a prop or two, that’s great – but if you aren’t consistent, your audience (customers) won’t be loyal enough to keep paying the entry fee to see your show, or buy your products and services.

My long time followers of my former ezine and this blog know that consistency is my droning mantra of just about everything I write or try to advise on. And I’ll continue to drone on and on about it because it holds tremendous value to the ongoing success of your business.

Many of us focus on the props – promotions, signage, advertising – yes, these things are extremely important to attract people to your services and products. But if you are not delivering consistency to your customers and clients who are attracted to your props, they will not come back for more. Roughly 80% of your sales will come from 20% of your customers. That’s right, long-term success is in repeat business, not in pulling in new customers with gags and gimmicks only to have them leave after the first show.

Build consistency into your business by remembering the magician.

An audience may be dazzled by the words, hats, and capes, but if the tiger doesn’t disappear every single time, that audience won’t likely come back to see a second show.